Policies & Consent
If you need to reschedule or cancel an appointment, you can call (805) 752-1223.
- *More than 24 hours notice – Services will be cancelled at no charge.
- *Less than 24 hours notice – 50% of the service price will be charged.
- *Failure to show – 100% of the service price will be charged.
Please understand that arriving late may limit the time available for your treatment and any appointment that is more than 15 minutes late will be forfeited and fully charged (including gift certificates).
We require a credit card on file to hold all reservations. If you prefer not to give that information over the phone, you can log into Mindbody and add it to your account online.
If you prefer, you may complete and submit your consent form prior to your appointment.
Sexual harassment is defined as unwelcome or unwanted sexual behavior. This is referring to the behavior of the client toward the therapist, and none will be tolerated. We diligently try to create a safe, ethical and strictly therapeutic environment, and it’s very important for our clients that my energy be used mainly for healing. Sexual harassment and romantic overtures will end the session. Sexual behavior includes: purposely touching or uncovering the genitals, purposely touching the therapist, sexually suggestive looks, gestures, questions or remarks. The minute harassment occurs, the massage will end and you will owe for the entire session, and you will refused as a client going forward. What does not count as harassment is an involuntary sexual response, such as a man getting an erection (but not acting on it) during a massage. Sometimes this happens and it is perfectly natural. They key word is involuntary.